Field Service Representative
Provide onsite and remote technical services at the University of West Florida and Coastal Alabama Community College.
- Monitor nodes & access points through SolarWinds. Remote into Cisco & Dell switches, and UPS devices. Diagnose fiber connections. Resolve incoming ServiceNow tickets.
Instructor
Teaching middle school students programming classes like Python, Scratch and HTML/CSS.
- This review from a student: Good afternoon. I hope you are having a WONDERFUL day so far! I just wanted to let you know that you are an AWESOME TEACHER! Just curious, how many coding languages do you know? I'm pretty sure you know python, HTML, CSS, and java. Just to let you know, when I was watching YouTube, I saw ads about CodeWizardsHQ. CodeWizardsHQ is the best organization to learn coding from in my opinion. Whenever I fix a problem I couldn't fix for a long time in coding, I say, Wow. or Oh my gosh. or I feel very proud. You gave me the coding fundamentals that I need to be successful in life. You made coding very FUN! I LOVED ALL of the projects and assignments you gave to me! You taught my class things you weren't required to teach. Thank you for teaching me, my classmates, and people around the world VERY USEFUL, FUN, AND AMAZING SKILLS! Have an EXUBERANT DAY! Goodbye!
IT Supporter
Provided IT services for the world's largest tower section plant. Was sole onsite IT support for a facility grossing $1,300,000 per day.
- Maintained ServiceNow ticket queue, answered phone and email requests for assistance. Resolved system outages, after hours if needed.
CEO
B2B and public Windows, & Linux support. Maintenance, daily operations, executive and planning support.
- Created HIPAA guidelines and made infrastructure changes to ensure compliance. Established logging servers to track network activity for medical offices. Volunteered at the CSNA battered women's shelter.
Project Manager
Saved the President of Universal Studios Pictures digital address book. Toured the inside of the creepy house from the movie Psycho and rode my bike on the Back to the Future lot.